Privacy Policy

Privacy policy

This Privacy Policy covers how Vertex Game Studio ("we," "our," or "us") treats personal information that we collect and receive in connection with your use of our website and services. This includes downloaded software, embedded software, social networking applications ("SNS Apps"), mobile apps, and any other content or services we provide (collectively, the "Service").

By accessing or using our Service, you agree to this Privacy Policy and our Terms of Service. If we update the policy, we’ll post changes on this page.

Types of Information

Personal Information

  • Full name
  • Address (temporary and permanent)
  • Telephone number
  • Date of birth and age
  • Gender
  • Email address
  • Financial details (bank account, card info)

Sensitive Personal Data or Information ("SPDI") includes passwords, financial information, and physical details. We only collect what's necessary for the intended purpose.

Business Information

  • Business name and address
  • Incorporation date
  • Email and contact details
  • Company Identification Number (CIN)
  • Director names and financial details

Non-Personal Information

  • Browser type
  • Visited URLs
  • ISP
  • Operating system
  • IP address

Usage Information

  • System data
  • Statistics and demographics
  • Operational data
  • Cookies and traffic data
  • Session duration and number of visits

What We Collect

When you register or use our services, we may collect basic profile information including your name, email, and optional demographic data. When using SNS or mobile apps, we may receive additional information as permitted by the social platforms or mobile devices.

If using our services on mobile, we may collect carrier, device, IP, geo-location, or contact data with your permission.

Cookies

We use cookies to improve your experience by storing preferences and tracking usage. Cookies may personalize your experience and save login data. Most are session-based and deleted after your visit.

Declining cookies may limit website features. Cookies do not collect personal information unless you provide it.

Security

We use industry-standard security practices such as encryption, SSL, and firewalls. However, no method is 100% secure. We cannot guarantee full protection, and any information shared is at your own risk.

Contact Us

If you have any questions or complaints, contact our Data Protection Officer (DPO):

  • Email: vertexgamestudio@gmail.com
  • Phone: +91 90163 82084
  • Address: 3008, Silver Business Point, VIP Circle, Surat, Gujarat – 394101.

Include your full name, contact info, and a brief description of your query or complaint.